TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Long Shots
I was on a plane the other night waiting to be allowed to use my larger electronic device and I picked up the in-flight magazine. Morgan Freeman was on the cover. I so love him in anything that he does. I’d love to listen to him tell children’s stories some time. ...
Leaders and Legacy
Yesterday, I had the honor of attending Victor Zanotti's celebration of life at Shenaniganz in Rockwall, Texas. Victor, only 44 years young, died in his sleep this week. It's really hard to understand how that's even possible. What I saw last night is that his legacy...
Breaking the Rules
Recently I ran into two completely different “booking” philosophies regarding birthday parties. Check this out... Center number one has a firm policy in place that you must book your birthday 48 hours in advance. You are welcome to come on in and celebrate your...
Taking One More Minute
I am lucky that I get to do exactly what I want to do as my job. Great fortune and a ton of hard work has allowed me the opportunity to work with some amazingly talented people. My great team lets me lead them, or at least keeps me on the straight and narrow as we...
She didn’t have to do that!
Can you think of the last time you did something for another person expecting nothing in return? That keeps happening to me a lot lately. Heck I'm someone who has a difficult time even asking for help. It is much more comfortable to me to be the helper. However, I am...
Desire is the Mother of Motivation
In Zig Ziglar's book, See You at the Top, he states that "desire is the mother of motivation". I really can connect to this concept. Have you ever wanted something so badly that you would do anything to get it? I know you have. We all have. When that kind of drive or...
You have to BE nice…
You have to BE nice… …in order to be treated nicely. Don’t get me wrong-- that philosophy doesn’t always work. I am, however, just naive enough to believe that somehow I get better treatment than most because I really do model my own behavior based on this theory....
Leadership is for the Birds!
It has been my experience that when you understand more about how you tick and why you respond the way you do, it can make a GIANT difference in the way you deal with others. In becoming more attuned to these personality subtleties in yourself, you will also learn...
Faith and Fear
I’ve been thinking a lot about both of these words lately. Zig Ziglar said that FEAR is “False Evidence that Appears Real”. I get that. Fear is usually something that we’re afraid might happen. I think about all the sales people that we work with and how challenging...
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