Performance

9 Ways To Get Back On Track

There are only five more days of school down here in Texas! I know. I can’t believe it either. It’s always easy in the summer to get off track, which is the worst time, since it’s the last half of the year. I was thinking back to when I worked in a center. It was…

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Commitment, Priority, and Accountability: The BIG 3

Lately, I’ve been thinking a lot about these three big concepts. It’s logical to understand that nothing much gets done if there is no commitment to doing it. So, in my mind commitment comes first. However, I bet you’ve committed to do something you didn’t do. I know I have. That’s where prioritizing the commitment comes…

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Set Your New Year Goals Now

We are just 31 days from the New Year. Did your jaw just hit the floor in shock? Yeah, mine did, too. Thankfully, as a leadership team, we meet every quarter to plan for that quarter and then spend two days together during our annual planning session. At our annual planning session, we set our…

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I Didn’t Even Notice I Reached My Goal!

During a recent daily walk, I noticed I had gotten all the way to Starbucks (about 2 miles) and nearly back home and had not checked my Fitbit once to see how many steps I’d taken. It was fascinating because I used to be pretty obsessive about checking how many steps I had for the day…

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Are You Putting All Your Eggs in one Basket?

When you or your sales people are making outbound calls or going to sell outside of the center, how many different types groups are you contacting? Are you putting all your eggs in one basket and just focusing on one group of schools, daycares or large businesses? Step Out of Your Comfort Zone As people,…

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Time Management Tips Part 2

How did you do managing your time this past month? What methods did you use? I would love to hear from you, so please shoot me an email to tell me what you found. If you missed out on part one of our two-part time management series, you can find it here. Here comes the…

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Do you show appreciation?

Tomorrow is Employee Appreciation Day. I know, to some it may feel like this is just another Hallmark day to celebrate, but did you know that studies show that “recognition” was one of the main things employees wanted in order to produce great work? I mean, we all want a little appreciation now and then,…

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FIRST-Connect with Others

It’s interesting to be someplace where you can’t read or understand a single word someone else is saying. I was having lunch at a restaurant in Sweden surrounded by people from the local business community. There was a lot of chatter and I noticed how everyone seemed to be enjoying each other. I, on the…

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Treat Your People Right

I was talking to a sales friend of mine over the weekend, and a customer call came in on his personal cell phone.  Earlier that morning, a lady had called to ask the store hours, and by the time she got to the store an hour before its posted closing time, it was empty and…

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If you don’t use it, it gets weak!

I spend a lot of time on the computer typing. When I say a lot, I mean A LOT–but hey, we are a virtual company! That means lots of typing emails, notes, posting on social media, etc. It also means I am not using the muscles in my hand like I did before.  Do you…

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