TrainerTainment Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Meaningful Coaching
I have had a lot of meaningful encounters with my clients since I started working with TrainerTainment. It’s hard to pick just one story to tell, so instead I want to share with you the journey of one of our clients. From the signing of the agreement between TrainerTainment and this client to the first phone conversation, I could feel the excitement and desire of the owner to move their business forward.
5 Star Cleaning Workshop
Hello welcome to the 5 Star Cleaning process. Cleanliness has always been important, but we all know that is a major focus now. The 5 Star Cleaning Workshop will cover these 5 important areas:
There Is So Much Talent Out There
The positive is that there is tremendous talent with highly skilled and experienced people out there, waiting to get back into the workforce. Businesses can draw from a pool of job seekers who know the tools of their trade, who are self-starters, and who are ready to jump in to drive the business forward right after their orientation session.
The Everyday Choice
It probably sounds cliche, however it’s been on my mind, every day in every way that I have to be intentional about my choices. How about you? Have you been thinking positively or negatively? Maybe you’re like me on some days and try not to think at all. Have you spent a normal or an abnormal time on social media and/or the news?
What “They” Don’t Tell You – Part 2
Plot Twist . . . Don’t you love those? If you remember part one from last week, you’ll know I’m sharing the story of my ideal internship during my final year of college . . .
What “They” Don’t Tell You – Part 1
Go to college, they say . . . Get your basics, pick a major, change your major a couple of times, and when you graduate, get your first real job. What they don’t tell you is that it’s quite likely that when you graduate from college, your first job will not be the dream job you thought the degree was going to bring.
Service BEYOND Sanitation
We are definitely in an unprecedented time. Even though things may feel scary and uncertain, opportunity and innovation are also possible. These possibilities are visible each and every day. Hopefully, we’ve used some of this time to analyze the type of business we want to be when we reopen (and we will reopen!). I personally am obsessed with guest service, so If you haven’t spent some time thinking about your customer service standards, it might be a good time to add that to your list NOW.
What to do Now . . .
Tired of Waiting? I know each of us is tired of waiting or worrying about what’s next. Uncertainty can cause a bit of insanity. My solution to the uncertain, is always to take some type of action. If you want to stop waiting, do something. As I thought about the things that might be worked on now in planning to re-open, PEOPLE ring first and foremost in my mind.
A Little Woo-Woo for Today
I say the blog is woo-woo because it’s about emotion. Touchy-feely stuff. I believe we are in a time of great emotion as we navigate through layoffs, shutdowns, pandemics, and more.
Do Your Business and Personal Values Match?
VALUES Do your personal values (how you run your life, treat your family, your view of “fairness,” creating work-life balance, listening, responding, maintaining your environment) match up to the life you lead at work? If not, why not? REFLECTION This might be a...