Sales

It’s August which means administrators and students are heading back to school. In a few weeks our daytime traffic in the center will slow down and we will be looking for ways to fill the center mid-week. Have you already created a plan to reach out to your schools and organizations? That’s a great way…

Someone must sell group events and birthday parties. What’s going on at your center? Are you content with picking up the phone when it rings and giving information with the hope that someone will give you a deposit and hold their party at your facility? Or are you proactively selling? It may be time to…

We’ve all had seasons of our lives where we just wanted to “look good and smell good” to show others we’re doing great….even to the extent of a “fake it till you make it” kinda thing. I wonder, is this the season our industry (location-based entertainment, fun centers) is currently going through due to a…

Maybe I should have titled this article “Why Use a Sales Coach.” Then I could have given you all the reasons why you should. However, I thought it better to ask you if you needed the help simply. My experience is that people are lousy at asking for help. For me, asking for help is…

Often I am told, “Wow! You have an amazing team of young adults who work for you.” When I decided to leap into entrepreneurship, my goal was to attract a team that loved kids and had a passion for delivering memorable experiences to our guests. Over the past 12 years, I have had the honor…

That’s a tall order. Do you ever feel like you just want to gather up your toys and go home? I do. Sometimes, when people don’t see it my way, I just don’t want to play anymore. Oops, I just laughed out loud. I could hear Dr. Phil in my head saying, “How’s that working…

In our coaching program, we teach how to do outbound calls and place a lot of emphasis on how important they are to grow your sales business. Inbound calls are a no-brainer. They are ours to lose. They are calling us, already interested, but outbound calls are different. Outbound calls are made from a past…

When I pay attention to the kind of activity that really gets results, I am certain the key metric to focus on is “meaningful conversations”. The TrainerTainment sales definition of a meaningful conversation is: An encounter with a guest or potential buyer that results in a solid “next step”. Next steps are: A booking A…

How many times, when booking a birthday party, have you heard one of these phrases? Let me talk to my husband. I’m just shopping around. I need to think about it. Can I call you back? It costs too much. These are just a few of the money objections I have heard during my years…

Buy something from a kid! I encourage you to make the difference in the life of a young person this week. I was at the grocery store yesterday, and a young man was offering food tasting in the organic fruit section. I rounded a corner, and there he was with a table full of oranges.…