TrainerTainment® Blog

Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership

Change & Letting Go

I’m not one for New Year’s resolutions. I tend to make my resolutions when I’m ready, instead of when people say that we should make them. A few weeks ago I was ready and set a goal to give up non-essential sugar. I mean, who can really give it up 100%? It’s in our...

read more

Are you driving your bus?

My first experience as a leader of a team came when I became the party manager for iT’Z in Albuquerque. It seems like forever ago, but I learned so many lessons growing with the company. I think it was my time in Houston where I grew the most. It was a much larger and...

read more

Truth & Values

Our company has this very cool space on Facebook, a private group we have dubbed “the Happiness Hangout.” Allison, our project manager, and sanity saver created it as a space that we can all go to connect with one another about the fun things that are going on in our...

read more

Treat Your People Right

I was talking to a sales friend of mine over the weekend, and a customer call came in on his personal cell phone.  Earlier that morning, a lady had called to ask the store hours, and by the time she got to the store an hour before its posted closing time, it was empty...

read more

Sometimes Sadness Comes Before Joy

This weekend I took my kids to see the movie Inside Out. If you haven’t been, even if you don’t have kids, I really recommend that you go. I also advise that you take a box of tissues with you. The gist of the story is there are different people (voices) inside your...

read more

Who should we spend time coaching?

I am always trying to learn as much as I can in order to continuously improve. I’m not “there” yet, but I like to think I get better every day!  For some professional development, I attended a sales management webinar recently, and really got pumped up thinking about...

read more

© 2024, Trainertainment, LLC. All Rights Reserved.

Pin It on Pinterest