It has been my experience that when you understand more about how you tick and why you respond the way you do, it can make a GIANT difference in the way you deal with others. In becoming more attuned to these personality subtleties in yourself, you will also learn...
I’ve been thinking a lot about both of these words lately. Zig Ziglar said that FEAR is “False Evidence that Appears Real”. I get that. Fear is usually something that we’re afraid might happen. I think about all the sales people that we work with and how challenging...
One of the things we always encourage our clients to do is consistently solicit feedback from your customers. It's so important to really know what people are experiencing in your center. Remember that we used to tell 2 friends who told 2 friends and so on, and now...