TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Unlocking Opportunities
Attending IAAPA Expo 2023 in Orlando is a Must, with a Focus On TrainerTainment®The International Association of Amusement Parks and Attractions (IAAPA) Expo is undoubtedly one of the most significant trade show events in the amusement and attractions industry....
Becoming a Birthday Pro, From Booking to Rebooking!
Selling and executing a memorable birthday party involves more than just cake and balloons; it requires a thoughtful process from booking to rebooking. Whether you're selling parties, are a party host, or are a party coordinator at a venue, these essential steps can...
The Power of Positive Language in Business
The Language of Success Effective communication is critical for business success in today's competitive environment. While strategies and skills are important, one factor that is frequently forgotten is the power of positive language. In the workplace, the words we...
Coaching vs. Training
Training Is Important, but Coaching Truly Builds a Team of Winners Reprinted From Replay Magazine: Party Professor - May 2023 Imagine you employ a new team member who seems to be a great new hire. You’ve taken every step to help ensure her success. The job description...
5 Ways FECs Can Use Technology to Improve Operational Efficiency
Josh Liebman is ROLLER’s Guest Experience Evangelist based in Chicago, Illinois (USA). His role involves showcasing how the guest experience should be at the forefront of business decisions in the attractions industry. This includes enhancing guest satisfaction,...
The Importance of a Game Room Refresh
The best way to learn about the strengths and weaknesses of your business is to collect feedback from your guests directly.
Using guest feedback to improve operations | ROLLER
The best way to learn about the strengths and weaknesses of your business is to collect feedback from your guests directly.
5 Benefits of Having a Diverse and Inclusive FEC
Let's talk about it. As the world continues to become more diverse, creating an environment that is welcoming to all people, regardless of their race, ethnicity, gender, sexual orientation, or ability, you are not only doing the right thing but also benefiting your...
People are Not Disposable
Every week I hear someone say, "These kids today…" Don't need to work Have zero work ethic Display no common sense (add any complaint here) Guess what? Our parents said the same thing about us, and their parents said the same thing about them, and so on and on and on....
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