Josh Liebman is ROLLER’s Guest Experience Evangelist based in Chicago, Illinois (USA). His role involves showcasing how the guest experience should be at the forefront of business decisions in the attractions industry. This includes enhancing guest satisfaction,...
Hello welcome to the 5 Star Cleaning process. Cleanliness has always been important, but we all know that is a major focus now. The 5 Star Cleaning Workshop will cover these 5 important areas:
Your worst nightmare has come true. You drive into work, get settled in, and start preparing for your week. You pull up reports, check your website, and bam! you see you have been hacked. This scenario plays out every day thousands of times.You start investigating why...