"I’ll Try" are potentially words of mediocrity or fear. If the pilot said, “I’m going to try a get us from DFW to Orlando” I’m pretty sure I would drive. Yoda said it best: click on the You Tube Video and you can have fun with the message today! How many times a day...
Updates People ask us all the time when we are going to train locally in their area. Next Tuesday and Wednesday we are in our local market teaching about Great Guest Service. I can't think of a more powerful way to spend a day and a half. Those businesses that set...
How Good Do You Want To Be? How much time are you willing to put in to being a great server, a top salesperson, an engaged leader, an enthusiastic cashier, a great guest service person, an energetic lane attendant, one exciting party pro, or a fantastic floor guard?...
