TrainerTainment^® Blog

Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership

5 Benefits of Having a Diverse and Inclusive FEC

Let's talk about it. As the world continues to become more diverse, creating an environment that is welcoming to all people, regardless of their race, ethnicity, gender, sexual orientation, or ability, you are not only doing the right thing but also benefiting your...

People are Not Disposable

by Beth Standlee | Culture, Management

Every week I hear someone say, "These kids today…" Don't need to work Have zero work ethic Display no common sense (add any complaint here) Guess what? Our parents said the same thing about us, and their parents said the same thing about them, and so on and on and on....

Top 5 Tips to Grow Group Sales

by Vivian Conterio | Sales

Want to grow your group sales? Don’t even know where to begin? Sales can feel overwhelming, but it doesn’t have to be. This week, we put together our top tips for growing group sales. Have a Sales Champion There is nothing more important to growing group sales than a...

It Really is the Little Things

by Beth Standlee | Guest Services, Performance, Personal, Sales, Service

It is my habit to swing through Starbucks in the wee hours of the morning. I get up around 5:00-5:30, read my daily devotional, and then go to the gym. Some mornings I work out for about an hour, and others (like today) only about 30 minutes. And then I do what I...

What’s Holding You Back?

by Beth Standlee | Growth, Personal

If you think something's holding you back from pursuing a fun and fulfilling sales career, you're probably right! At least that's been my experience. Over the years I've learned that it's my own limiting beliefs that create situations that hold me...

Marketing – 2023 It’s Time to Plan!

by Vivian Conterio | Marketing

Earlier this month on ThinkTank Thursday, we discussed marketing and promos for the first quarter of 2023. If you missed it, click here to watch. Have you ever missed out on a sales or promotional opportunity because you found out about the dates too late? Or have you...

Reflections and Planning

by Beth Standlee | Sales

This time of year is always exciting. Experience has taught me the most productive times of my life have happened when I have been willing to plan for success. I have also learned plans may require flexibility, but that is no excuse to give up on developing a winning...