Birds of a Feather Flock Together

Birds of a Feather Flock Together

Birds of a feather image

Have you ever heard the phrase “Birds of a Feather Flock Together”, and wondered how it applies to you? You don’t need this because you get along with everyone, right? Right…

Have you ever been in a room and heard someone say, “Oh, they are just acting that way because they are an owl” or, “Quit being such a peacock – it isn’t all about you!”

Well, maybe not in those exact words, but something to that effect, right? Perhaps, the words were a little more colorful…

Well, the truth is personalities’ “feathers” set us apart and group us together all at the same time. Yes. That is what I said. Personalities set us apart and group us together all at the same time – Birds of a Feather Flock Together. The wonderful truth is that we are all humans, created with all kinds of quirks and things that make us tick – and well, they just aren’t all the same, and sometimes, our differences cause confusion which can lead to miscommunication and frustration. In times of confusion and frustration, I have always been taught to get a little curious. So, I am hoping that you take that as a tool, too.

Wouldn’t it be nice to understand why someone acts the way they do? Or learn how to best communicate with someone in the best of times and in the worst of times? Congratulations, I am going to help you get that 6th sense you have always wanted without the ghosts.

Here are some questions to ponder: How do you support or control others? How direct or indirect are you with information? Why is it that you can never decide on which direction the project should move in? Or when car shopping, why is it that you and your significant other are polar opposites when it comes to what to purchase? Are you all about organized chaos and that just drives your boss bananas?

Listen, we all have feathers – that is the good news. The bad news is: Not enough of us know how to use those feathers to flock together. So, where do we go from here? Well, you register for The Birds Workshop and find out what bird you are so you and your team can understand what part of the “V” they are in, in order to fly successfully and safely in the proper direction for the season ahead – together.

Have You Taken Time To Explore YOUR One-Thing?

Have You Taken Time To Explore YOUR One-Thing?

one-thing-full-image

This year has been nuts. I can’t think of a better way to describe it. I just found out a friend of mine from 30 years ago passed away from Covid-19 on Saturday. She got sick in June, went on a vent, was moved to acute care, and then died, November, 28th. Potentially, everyone in the world has a story like this one. And yet, here we are. Looking to a new day. That’s what we do.

We get up, dust ourselves off, and try again. I have been thinking a lot about what are the best things to do at this time. There’s a school of thought that suggests if we throw a bunch of stuff at the wall, something will stick. However, as each day is as unpredictable as the day before, it occurred to me that narrowing my own focus could have a tremendous impact on others and for me. (I just realized I might be writing to myself instead of to you; )

So-with a prioritized focus, what are you really good at? What inspires you? What would you do even if you didn’t get paid? In all likelihood, you may not be getting paid right now! What’s the one thing you do that brings joy to you and to others? If you don’t know what that is, why not? Has someone told you you’re not good enough at that thing? I call BS on that someone if that’s so. I promise, there is something about you…there’s something you do…or love…or think about…or dream of…there is that one thing in you that should be out – for you and for the world.

There’s never been a better time to explore your one thing. Everything is a little bit slower. I’m aware there is uncertainty, and hello – things are always uncertain. We never have control. Control is an illusion or maybe even a delusion. (That sounds like the title of the next blog!) I digress.

I encourage you to spend 15 minutes exploring the following two questions: If you could prioritize and focus on one thing, what would it be? Why? I’d love to hear your answers. Please email me at beth@trainertainment.net or reply here on the blog.

For additional inspiration, read Gary Keller’s book – The One Thing

 

Wouldn’t it Be Nice to Solve All Problems Forever?

Wouldn’t it Be Nice to Solve All Problems Forever?

issues-image

During our recent Business Coaching Conference, it occurred to me that when we process any given issue it’s easy to start trying to solve the problem without getting everything out on the table first. Excellent issue processing get’s to the heart of the issue rather than providing a patch for a symptom of the underlying problem. Good discussion, lots of questions, and curiosity must come before problem-solving. To me, this is where all the real work takes hold and moves us forward (professionally and often time personally). 

During this training segment, I got a clear vision of issue processing being akin to cleaning out your cabinets! I guess it was the thought “get it all out on the table” that moved me to my own kitchen cabinets. Or it could have been I was in the mood to do something with my own messy cabinets! Take (52 seconds) and listen to a snippet of the class. SPOILER ALERT…The real issue is NOT unorganized cabinets, it’s our inability to put things back where we got them. Now I know what behavior to change to get the results desired. Seems like 40 years is a long time to solve such a simple problem!

How Do You Measure Accountability for Your Own Growth?

How Do You Measure Accountability for Your Own Growth?

Coaching and Training Goal

Our coaching and training goal at TrainerTainment is to educate, engage, and in turn create some type of transformation. When you look at each sector it’s easy to see there is distinction and clarity around commitment, accountability, and results. Education and engagement can happen independently of one another. Transformation relies on implementation, feedback, intentionality, and a real commitment to growth.

Let’s take a look at each sector involved in training and coaching:

Education-Information
Teacher – or not

Low accountability. Ie: someone says, “Read this book-I learned so much.” You agree and intend to read the book. However, everything else takes priority and you never read the book, watch a Ted Talk, listen to a Podcast-etc.

  • Take a class-independently with no accountability to others.
  • Consume a video
  • Watch TV
  • Read a book
  • Listen to a podcast
  • Skim a blog
  • Attend a webinar
  • Listen to a lecture/speaker
  • Education can be a very independent, consumable activity that one can act on or not.

TrainerTainment provides a myriad of education options. Education pieces are typically low risk, low cost, entry-level options like written, or downloadable guides, free webinars, blog articles, and of course my book-People Buy from People-How to personally connect in and impersonal world.

Engagement-Experiential
Trainer/Coach

Moderate level of accountability. Practice happens during a good engagement session. There may be a test or a set of KPI (Key Performance Indicators that measure progress and are followed up on during the practice or coaching session. This is a safe place to implement and practice the education pieces learned in the previous section.

  • Take classes-with others & a teacher.
  • Attend an interactive clinic, workshop, or coaching session.
  • Participate in a program with a coach.

TrainerTainment provides 4 levels of engagement options. A higher level of commitment and risk are required to participate fully in engagement level coaching at TrainerTainment. Virtual Clinics and Onsite Conferences are the lowest levels of engagement options. Onsite training or Virtual location-specific based training is at level 2. Level 3 includes location-based coaching on a weekly or bi-weekly basis has proven to be an effective, efficient way to grow leaders and sales teams across North America. Finally, level 4 coaching provides one to one coaching for individual leaders or salespeople.

Transformation-Outcome/Results
Master Level Coach

High level of accountability for the student and the coach. When education and engagement are combined the transformation happens when the outcome is measured. Simply stated, when growth is the goal, learning ensues. At some point, the learning must be applied, practiced, and ultimately attempted. The outcome may be positive, negative, or neutral. Knowing what to do next can be very difficult without a coach.

  • Positive Outcome/Result-reinforce behavior. Encourage, recognize, reward. Cheer-leading is the easiest form of leadership and accountability.
  • Negative Outcome/Result– A Coach or a leader may have to resist ignoring or hoping the negative result will correct itself. (SPOILER ALERT) This is not a good strategy. Addressing the negative result may potentially mean more education and or engagement is needed. A good coach knows how to ask the best questions to understand the best course of action. Accountability is a must in this scenario.
  • Neutral Outcome/Result– Refer to the negative outcome section above.

TrainerTainment has provided on-going coaching for sales and leadership teams for more than 15 years. Those teams have won FEC of the World, increased sales, improved costs, and grown as individuals and organizationally across the board. The people, whether salespeople or leaders & owners, understand that it is their effort that makes the difference. The coaching team at TrainerTainment is devoted to improving processes, listening, and supporting the people on the teams we coach. Collectively, we have well over 120 years of industry, sales, & leadership experience. 

Most winning teams have a coach. If you are looking for real transformation in your business and/or with yourself or individual team members, I hope you call us today. (Click here to schedule a Calendly with me.)

Email me personally at beth@trainertainment.net

Click image to view infographic

 

 

The Everyday Choice

The Everyday Choice

It probably sounds cliche…

however it’s been on my mind, every day in every way that I have to be intentional about my choices. How about you? Have you been thinking positively or negatively? Maybe you’re like me on some days and try not to think at all. Have you spent a normal or an abnormal time on social media and/or the news? I’m not sure how to define normal or abnormal so your own perception of normal or abnormal for you works in this question!

I ask, because I believe thinking, directly impacts your feelings, and the way you feel about something ultimately influences what you do. The thought comes first, the way you feel about the thought then drives behavior.

We must protect our thoughts…

We can choose the negative, scary, painful, path. Sometimes that path pops up with no warning at all. The challenge then becomes whether or not you go down that road or decide, what else could be true. Can I take the next fork in the road and follow a more positive or hopeful path?

What helps me-The 3rd or 4th option…

when I get stuck in being overly negative or positive is to practice thinking of at least 3 ways something could be. 2 choices is nothing more than an ultimatum. The stark choice of this or that shrinks a person’s ability to be creative or hopeful and is often paralyzing. I’m certain in that last several weeks the thought of, how am I going to make it or if this doesn’t happen or I’m going to fail, may have come to mind. Look, at these 2 choices-I’m going to fail or succeed. Really? Is that all their is? What could choice number 3 be? If you can’t think of something then go ask someone else. It’s too easy to get stuck in your own head.

When I Fail-I choose to Fall Forward…

In prepping this article I started researching the science of positive thinking. I thought it would be easier for you to buy into my rah rah newsletter today if I included real science. There’s an entire psychological study dedicated to the power of positive thinking. The very BEST business book I’ve read on the subject (and it includes the science) is written by Shirzad Chamine – Positive Intelligence. I don’t think there’s been a better time to read or listen to this book.
Finally for those of you who need something shorter than a book and potentially a video to go with it, you must take 10 minutes a listen to Denzel Washington’s presentation to a graduating class. He asks, “Do you have the guts to fail?”

Personal Message to You…

I am so inspired by every business owner in today’s climate. The sheer GUTS you have to do all that must be done right now is nothing short or real bravery. To the team members who’ve had to wade through all the uncertainty of reduced hours, unemployment, is it safe to be around other people and more-you are incredible. I know so many people who have volunteered to work, help, not work, support others in any way they can. I believe this is an extraordinary time where the unintended outcomes are that we are a better world, a better people, and a better place, whether at home, work, church, or school, where we are truly in service to others.

What “They” Don’t Tell You – Part 2

What “They” Don’t Tell You – Part 2

Krista Trietley-EstesKrista comes to TrainerTainment with a world of experience. She grew up in the family entertainment industry, worked most positions in the center, went off to college, and spent her early career developing and delivering training in the corporate world. She is an Arbonne entrepreneur and an enthusiastic sales representative for TrainerTainment. We are lucky to have her experience, insight, and commitment to others growth. I know you’ll enjoy this two-part series.

Plot Twist

Don’t you love those? If you remember part one from last week, you’ll know I’m sharing the story of my ideal internship during my final year of college – lake views and shopping all day with image consultant extraordinaire Linda Thomas!

Day one. Walk in. Sit down. Super excited. Huge smile on my face. I ask, “When is our first shopping client?” Linda replied, “Today and I really want you to pay attention and see how you like it. Really think through how the day goes and we will talk about how you feel afterward, okay?”

In my head I was thinking, “Of course I am going to love this. I was born to do this. I am going to knock your socks off!”  I’m sure I was about to squeal with delight and excitement.

The Appointment

It’s 10am and we are headed to one of my favorite department stores in one of my favorite areas of Dallas. I felt so important. All the employees knew Linda. We got to go in the back where all the stylists went. We even had stylists there to assist if needed. This was a very important client.

As the day progresses, I remember Linda’s words. I was to “pay attention to how I felt during the appointment and see how it goes.” What I notice is two hours had passed and the client hadn’t selected anything we chose for her. I also notice the client isn’t particularly pleasant. I fight the negative feelings that were creeping in. Maybe she’s having a rough day. I’m hopeful the next few hours will be more exciting.

Those hours pass slowly as we add three shoe people and two additional stylists to the mix to try to make the client happy. The dressing room looks like we pulled the entire department store in it and flipped it on its head. I’m feeling exhausted, not empowered, and the morning’s enthusiasm is waning.

Realism Meets Enthusiasm

The client left with one dress and one blouse. Eight hours for a dress and a blouse that I’m not sure she even really liked. I wanted to change lives with clothing. I wanted to show people what great looks like. I wanted to work with people who were open to learning and who wanted and needed help. This appointment was not that! My mind was racing. What did I get myself into? How will I possibly be able to do another 392 hours of this? I remember wondering if this was really what I want to do with my life. Uh-oh. I have no other path. OMG!

Panic

As we get into the car, Linda asks, “So, tell me. How do you think that went?”  It’s my first day. I can’t show her my crazy! I reply, “It was an experience.”  “An experience,” she says. “Tell me more.”

So, I just let her in. I tell her exactly what was going on in my head. At this point, I’m thinking she isn’t going to want to ride with crazy all the way back to Lake Dallas. Since Lyft wasn’t a thing in 2009, I figured I might have to walk back or call my husband for a ride. Plus, now I’ll have to find another internship. How could I spend 392 more hours in that kind of misery?

After I get it all out, Linda smiled and said. “Great. I am really glad those are your thoughts.” To say I was stunned at her response would be an understatement. She then said, “Trips like these are rare in my business and I, like you, want to inspire people. I want to work with people who are open to learning. I want to help them learn about the messages they send with their clothes. I want to teach people what to wear and how to wear it. How to create a positive impression from the time a person walks into a room. That is what I really do. I am a speaker. I speak to groups all over, some small and some large, and that is also what I want you to do. Your first gig is in three days. Don’t worry. You can do this. I’ll be with you every step of the way. We will speak together on the four generations in the workplace. You will be the Gen Y because that is who you are and I am a Baby Boomer. You’ll need to study over the next couple of days. I have the bullet points for you to cover and I know you will be amazing. I wouldn’t have hired you if I didn’t think you could do it.”

I am pretty sure my eyes were really big. I had never done true public speaking, but I had no other choice. I wanted to learn from her, I trusted her, and I decided I was in this thing. This was my summer internship. I could do it.

The Moment of Truth

Thursday came. I had studied hard. This was the first of many presentations I did with Linda over the course of my internship. She hired me in the fall of 2009 and we continued our joint seminars through 2010 until I graduated and landed my dream corporate job as a trainer with a large retailer.

I consider myself one of the lucky ones. Many of my friends who chose 400 hour internships in New York, LA, and downtown Dallas didn’t land dream jobs. I say this not to impress you, but rather to impress upon you how important it is to appreciate your current season. You never know what the next season may hold.

The Moral of the Story

“They” (those on the outside who tell you to go to college), should also be telling you about hands on training. Working side by side with someone makes all the difference.

An internship with any job can be one of the most valuable things you do for not only your career but for yourself. The time I spent with Linda, every time, was mentorship and real-life experience. There’s no amount of money or time that could match the value of those 400 hours. I would have worked 10,000 hours for free with her. Being trained by the expert on the thing you want to do is very valuable.

Once you get that training, pay it forward. Find someone to train who is open, wants to grow and learn, and works hard. If I hadn’t had the mentorship of someone who would stand side by side with me, show me the way, believe in me, take me through a fail experience, and then show me a win experience, I doubt I would be here today working for TrainerTainment.

That 400 hour internship changed the trajectory of my life. When I came back to school the next semester, I was a totally different person. I had a tough professor and even she asked, “What happened to you?” I was so different others noticed.

Linda believed in me at a level I had not experienced before. I had someone other than my parents telling me I was great. Linda helped me believe I could do more and be more than I thought. She helped me out of the goodness of her heart. She was always ready to share the spotlight not just with me, but with everyone. I will continue her legacy.

I encourage you to visualize your dream job. Work with someone already in that job. Take others with you. Decide that whether not a leader has your back, your peers are

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