TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Because We Care
I just read Seth Godin’s blog entitled, “Companies don’t care about you.” He talked about companies not being run by people who care, because “caring is unpredictable, hard to command and regulate, and sometimes expensive in the short term.” He ends with the very...
My Top 5 Social Media Influencers
I have to say I have one of the best jobs in the world! I get to be on social media for a large portion of my day and get paid for it! But to do that and be good at it I have to spend a lot of time learning. I’m always amazed by how much social media changes on a...
I’m So Proud of You
I’ve been a grown-up for a long time, and it occurred to me just the other day that I still want to know that my parents are proud of me. For the record, my parents have been gone a long time--and yet I want to know. I picked the phone up this week and started calling...
Uh-Wait Just A Minute
I had the weirdest shopping experience this week. I stopped at Staples to pick up a couple of things on Sunday. As an side, I love the office supply store the same way some women love Macy's. I rounded up my items and proceeded to check out. There was quite a line...
Not Just for Moms, Old People Too!
Allison, a mom of two toddlers, works for Trainertainment and recently wrote an excellent article for this very newsletter. (check it out here) She talked about the hassle of getting everyone in and out of cars, taking a change of clothes, and wanting to be in a...
The Insider Outsider
I feel it’s time I introduce myself. I’m a mom of two toddlers. I’m in various mom groups in my area. The kids and I travel all around DFW for meetups, outings, and play dates. We go to zoos, mall play areas, parks, libraries, family entertainment centers, outdoor...
Just Take the Shot
It seems like this cold and flu season is taking no prisoners this year. Every day I hear friends all over the world talk about being sick. Seems like this respiratory sickness is really intense. In conversation with a friend the other day, she told me that she had...
Seek First to Understand
One of the things that has been on my mind is the idea of motivation--what makes us LOSE motivation in particular. We asked this question in our Sales Coaching sessions recently and heard a lot of people say that “problems between coworkers or with customers” cause...
Trust, Respect, Loyalty
I had the wonderful opportunity to speak to the food and beverage team who makes sure the 4000 cadets who attend the Air Force Academy are fed 3 times per day. What these people do is nothing short of amazing! The systems and processes they have in place allow them to...
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