TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Stress-and the End of Your Life
Some of stress is good--even exciting. Some is not so good. So what do you do with it? This summer, Shawn Achor spoke at Bowl Expo. My entire team got pumped, and we all read The Happiness Advantage. Allison decided for Q-3 that one of her “big rocks” would be to...
If you don’t use it, it gets weak!
I spend a lot of time on the computer typing. When I say a lot, I mean A LOT--but hey, we are a virtual company! That means lots of typing emails, notes, posting on social media, etc. It also means I am not using the muscles in my hand like I did before. Do you...
What I Learned from my Summer Vacation
Countries in Europe are like states in America (size wise). I had the amazing opportunity to visit 8 countries in about 14 days! England, Holland, Sweden, Estonia, Russia, Finland, Germany, & Denmark. Every place was incredible! A world perspective...
I Don’t Run
I can’t work out in the mornings--and I DON’T run. These are two universal truths I’ve held onto for the last ten years. In conversation with a friend not long ago, I touted my truth for the thousandth time and she responded with, “What do you mean, you can’t work out...
Meet Our Newest Member
Eric Pearce, Business Development Specialist We are so excited to announce Eric Pearce has joined the TrainerTainment team as our Business Development Specialist. Eric has been in sales, customer service, hospitality and training his entire career. For more than 17...
Confidence
I’ve been thinking a lot lately about confidence. How do you get it? What does it take to have it? How does it help or hurt? Is there such a thing as too much confidence? It’s an interesting concept; confidence easily comes with great success. However, how does...
Graduation
A really good friend of mine sent me an article this week. He's brilliant in about every way, and one of the best things he did was to preface the email with: "If you want to read a really great speech/article on life, click on the link below. If you do read it,...
A Poor Customer Service Experience Sticks Out Like a Sore Thumb
I just got back from a Caribbean cruise with my girlfriends. It was an absolute blast. I can’t say enough wonderful things about the ship I was on, the food we were served, and the service we received. Wait- almost all the service we received. You see, there was one...
It’s Not About You
I love working with our coaching clients and watching them grow their business. It never gets old seeing someone learn new sales techniques, or observing them develop great connections and closing more and more sales. Last week, while working with one of our amazing...
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