by Tech Support | Jun 26, 2014 | Education, Leadership, Management, Motivation, Performance, Personal, Sales, Training
It has been my experience that when you understand more about how you tick and why you respond the way you do, it can make a GIANT difference in the way you deal with others. In becoming more attuned to these personality subtleties in yourself, you will also learn more about what makes others behave the way they do; and that can make a HUGE difference in how you motivate and inspire them.
Every week someone asks me what they can we do to motivate their staff? I always give the same answer; to hire people who are motivated in the first place. I do know, however, that when you understand more about how another human being is wired, you can relate to them in a way that is more motivating.
Here’s what I mean: My husband is more introverted than I am. OK that’s an understatement. I’m extroverted, he’s definitely introverted. That doesn’t mean he is shy. It means that he likes to “process things internally”. Imagine how that works when I’m the extroverted “out loud” processor. A perfect example is exhibited in the following conversation.
Beth: “Honey let’s go to the movies… You want to go see Jersey Boys?”
Jerry: “Maybe”.
This is a VERY common conversation. He says “Maybe” to just about everything. In the early days, that used to make me mad. Today, I get it, because I get him… he simply means that he needs to think about it for a minute or five. I’ve learned to wait for him to process instead of getting my feelings hurt when he doesn’t immediately jump on my bandwagon of fun and excitement. We did end up seeing Jersey Boys, by the way, and it was GREAT.
I share this information with you today because we are having a very important webinar on July 10th. If you would like to participate fully, I encourage you to sign up now. One of best seminars that we produce surrounds this topic of understanding every team member’s personality so that you can help drive performance, based on knowing more about what drives each individual. We want you to sign up today so that we can send you a simple 18 question assessment. If you take the time to complete the assessment, it will make the time you spend with us on the webinar so much more valuable because you will have a way to score yourself.
If you’ve had children in your life; either as a parent or an employer, you know that you simply cannot deal with each child in the exact same way. What works with one doesn’t get you to first base with the other. This webinar will help you better understand WHY that happens. It is our goal to equip you with some tools that will enhance the communication between you and individual team members. As a matter of fact, we’ve seen this training impact the entire team and their relationships with one another because they better understand each other’s strengths and weaknesses.
The discovery that happens during this session is something that will profoundly impact how you treat others, and how you interpret the way others treat you. It’s going to be a powerful 45 minutes and I’d love to see you there… click here and sign up today.
by Tech Support | Jun 6, 2014 | Education, Leadership, Motivation, Personal
I’ve been thinking a lot about both of these words lately. Zig Ziglar said that FEAR is “False Evidence that Appears Real”. I get that. Fear is usually something that we’re afraid might happen. I think about all the sales people that we work with and how challenging it is to muster up the courage to walk into a building or into a networking event where you know no one. That sales person has to overcome the fear of feeling like they might not fit in, wondering if the door will be slammed in their face, rejection, and anything else that might pop into their mind.
See that’s how fear works. Stuff that isn’t real for this moment pops into your mind and all of a sudden there is fear. I know more about this lately than ever in my life. On April 22nd a lump suddenly formed on my husband’s neck and we (I) began the “fear filled” journey that has resulted in a lymphoma diagnosis. I can tell you first hand that holding those fearful thoughts at bay is no easy job.
I’ve gained a lot of real clarity that the fearful thoughts have a basis in negativity. I think this is true in any situation. Fear means that you’ve allowed you mind to go to that place that is wrapped in, “what if I don’t get that sale, maybe they will laugh at my idea or think I’m stupid.” Just look at how you can feel in an instant and none of those thoughts are based on any type of reality. It doesn’t matter if you were rejected before; the reality is that what’s in front of you right now, today, is a brand new situation and the possibility of a brand new outcome. But the fear can keep you from knocking on the door. Listen, I was scared to death of the thought of my husband’s chemotherapy. I had many fearful thoughts until we went for the first treatment and they said that he had to wait on insurance. In an instant the fear of chemo was trumped by the great fear of what will absolutely happen if he doesn’t get chemo.
My husband is really GREAT at not dealing with things in a fearful way. I hope I can be like him when I grow up. He doesn’t worry, he does not make up stories that are steeped in negativity. He’s clear that he would like to live for a long time and so we do the things that we need to do (difficult or not) in order to get the results we want to achieve. He’s pragmatic and optimistic!
It strikes me that faith is really the true opposite of fear. Like fear, it is intangible, belief in things that you can’t touch or feel in reality. Unlike fear though, having faith in yourself, in others, or in a higher power, casts a situation in a more positive light, and that affects how you feel and behave in a much better way.
I have been thinking a lot about this lately. If you could, for just a minute, imagine how it might feel to lose the person you love the most. For me, my shoulders immediately sag, all the air goes out of my lungs, tears come to my eyes; and I think I can feel my heart stop. And nothing has happened. JD is asleep in the other room. This kind of fearful thinking creates all of that physical and emotional reaction in a second. CLICK HERE
Does the thought of a sales call that “might” have a bad outcome fill you with immediate symptoms of fear? Think about how that might impact your ability to do what you want to do in order to be successful.
Now take a minute and rehearse in your mind what an awesome outcome would look like. You are walking into the decision maker’s office, your shoulders are back, your head is high, you have a ton of faith in what you are able to provide to this new prospect. Think you could get a better result? Of course you could.
It matters what you think about and how you choose to live. For me, I pick faith. I’ve always thought I was a very positive person. In the last 7 weeks I’ve learned that I have much more to learn about staying positive. Fear lurks around and can show up in the oddest places. I encourage you to have conversations and deal with people who are interested in talking about how good things can be. There is always a choice in how to think, act, and believe. Since fear is wrapped in all that is negative and faith gives us hope for all that is positive, the choice is easy for me.
I hope you’ll face this next week full of faith in yourself, your business, your family, and even a little faith in others that might be able to help you.
If you are coming to Bowl Expo, I look forward to seeing you. If not, I am going to have faith that I’ll see you sometime soon!
Much love,
Beth
