Bandwidth has been a real issue for our team lately. I gotta tell you, I really hate the word, but we are rocking and rolling this year (which is awesome), but our talking about "bandwidth" and capacity issues has really made me think about what it means a lot more....
So starts a new TrainerTainment Chapter for me... I'm Juliet Ridgeway and for 18 years, I owned and operated a 12 lane Bowling Center in Filer, Idaho. Most of you know that it's more than a fulltime job. I worried about how little time I had, and how to make every...
We’ve been talking a lot about great guest service over the last several months. I’m onsite this week with 3 Bowling Based Entertainment Centers in Canada. One of our primary goals for training is to help the front line staff create a culture of VIP service for their...
