One Team Member’s Story

by | Guest Services, Leadership, Motivation, Personal

julietSo starts a new TrainerTainment Chapter for me…

I’m Juliet Ridgeway and for 18 years, I owned and operated a 12 lane Bowling Center in Filer, Idaho.  Most of you know that it’s more than a fulltime job.  I worried about how little time I had, and how to make every dollar stretch to its full potential.

Although it is a constant learning experience, I think I know the business pretty well.  One of the smart things I had done as an owner was to get involved with TrainerTainment.  I purchased Beth’s books, attended her seminars and eventually was so convinced that she had the recipe for success that I invited her to my center to train my staff and teach me to be a great operator.  After that I trained with her in leadership skills that shaped my future: little did I know that my future would include a business partnership with the TrainerTainment Team!  When I decided to join TTT the first of this year, I did so because I thought I knew who they were and loved what they did.

But now as I’ve come onboard with TrainerTainment, it is amazing to me how much I didn’t know about the company.  As a customer, I had learned the philosophy and the mindset and used the training tools that I purchased, but I hadn’t even scratched the surface of all that was available to me. There are so many opportunities to learn to grow and be successful, I don’t know how I never knew that they existed.

For instance, I wish that I had invested the time and resources into the Sales Coaching program. The outcome of hiring and training a sales team to help them succeed with focus and accountability on a weekly basis is huge.  I know I could have used help staying focused and a weekly call even for me would have pushed me to reach my goals better. The idea that this program has the potential to increase Group Sales by 25-50% is incredible.  It shows that not only could I have covered the cost of the program and hiring a new sales person, but that I could have seen actual growth in no time at all. And we for sure had open spots that we could have filled with groups!

And then there’s the Xpress Training site that offers so many tools for guest service, birthday parties, leadership and sales training – including the revenue calculators, forms, past webinars and articles from Beth and the team.  What an amazing tool and although I heard about it so many times, I never took the time to check it out.

And I guess the thing that has struck me the most is the wealth of knowledge that one is subject to when they deal with people so connected to the industry.  The TrainerTainment team is in the field coaching, training and learning daily and they have their finger on the pulse of what is working and what is not. The ability to use that resource as a tool for bettering my business would have equaled huge success.  And for those of us in the business, we know the value of networking and learning from what is working for others.

I’m so grateful and excited to be part of such an amazing team and to be learning about all the ways that I can help others make their business more successful in so many ways.  And I want the same excitement and success for you; I want you to be a TrainerTainment Rockstar, so call me!  I would love to share some of the new things I have learned and to help you become our next success story!

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