TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Seek First to Understand
One of the things that has been on my mind is the idea of motivation--what makes us LOSE motivation in particular. We asked this question in our Sales Coaching sessions recently and heard a lot of people say that “problems between coworkers or with customers” cause...
Trust, Respect, Loyalty
I had the wonderful opportunity to speak to the food and beverage team who makes sure the 4000 cadets who attend the Air Force Academy are fed 3 times per day. What these people do is nothing short of amazing! The systems and processes they have in place allow them to...
What I Learned This Year
This year has been a challenge for me. I spent the first six months of the year with my husband literally across the world (he came to Jakarta first). We spent mid-May to mid-June packing up our house, saying our goodbyes to family and friends, and moving around the...
What Can We Do for Others
Thanksgiving is just around the corner, and all I have done for the past week or so is have a pity party that we won’t be celebrating the holidays with our family this year. No, they don’t have Thanksgiving in Indonesia; well at least it’s not a holiday for my husband...
Top 5 Reasons to Cheat on Your Email
I’m having an affair with my phone. It’s true. And I think my email is starting to notice. For years, since even before we called it email, I have had a long lasting relationship with writing emails. I started working in Corporate America at the age of 17, and I was...
Unreasonable Dreams
To all the entrepreneurs, business owners, risk takers, I say: HURRAY! George Bernard Shaw said: "Some men see things as they are and say “why?”. I DREAM things that never were and say “why not?” We have eight weeks left in this year. It’s unbelievable to me that...
What Will You Learn Today?
I ran across Mr. Rogers's quote this morning, and it made me laugh out loud! Once I gathered myself I got to thinking about how true this statement really is. As the leader of a training company you might imagine that I'm obsessed with how people learn. To that end,...
Make Team Members Matter, Start Today
You've Got to Get Out of Your Head and Into Their Hearts. One of the most significant things I've learned as a business owner is that your team CANNOT read your mind. As a business owner we have vision. We understand why we are willing to work until midnight and on...
It Might Not Be All that Bad
Have you ever looked at your day and wondered how you were going to get through it? Sometimes it can be overwhelming and stressful. That stress can create frustration, anger, timidity, or even cause you to feel paralyzed and to procrastinate… (add your words here of...
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