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Tips & Best Practices for Family Entertainment Centers

Sales Relationship Tip Number 2 – Be more interested in helping the customers get what they need rather than selling your stuff!

If your product can make a big difference for your customers, then you genuinely need to find out what they need and sell them that. If your approach is all about you and you getting the features and benefits of your product in front of a potential customer so that they will buy your stuff, then you have your priorities in the wrong order. Ask your customer the right questions that will help you identify whether or not your product makes a difference in their life. If it doesn’t, then you aren’t speaking to the right buyer. Remember, great selling is helping others – you do something for people and not to them!



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  1. Candace Lopez on September 22, 2009 at 10:06 pm

    Great point Beth! I’ve found that asking questions is such a great way to learn about your target audience. They tend to open up and share when you are making things about them instead of all about you. A great question to ask is what challenges are they facing. What other questions have worked for you?

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