One of the things we always encourage our clients to do is consistently solicit feedback from your customers. It's so important to really know what people are experiencing in your center. Remember that we used to tell 2 friends who told 2 friends and so on, and now...
Every Friday I go to the grocery store. It is one of the few shopping things I love to do since I love to cook. I have been shopping at the H.E.B every single week since they have opened a new store by my house. (and yes, it is the ONLY grocery store I will go to.)...
Bandwidth has been a real issue for our team lately. I gotta tell you, I really hate the word, but we are rocking and rolling this year (which is awesome), but our talking about "bandwidth" and capacity issues has really made me think about what it means a lot more....