TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
When There Is A Choice
I would always choose my kids and my family first. Admittedly, I am a very driven and competitive person. I want what I do to matter. In my life I have let that drive at times, override what really matters. Don't get me wrong, I have a really good life. My children...
Get The Right People In The Right Seat
When you have the right people in the right seat everything in your business seems to function like a well-oiled machine. When you know you have someone on the team who shouldn’t be in their current position, it can make moving your company forward difficult. It...
Track Your Progress and Be Accountable With a Scorecard
Does everyone on your team have a goal they need to accomplish to help move the business forward? Are you tracking what is getting done? You have probably heard about having a Scorecard, a pulse report, or KPIs. Many centers have goals. Various teams work on projects...
FEC Marketing Made Easy Vol. 7 – Back to School Edition
This month we are focusing on back to school. Last week we talked about four school events you should be booking now. You can read it here. This week we want to talk about marketing ideas for schools. That can get a little tricky. Some districts require you get...
Four School Events You Need To Book Now
It’s August which means administrators and students are heading back to school. In a few weeks our daytime traffic in the center will slow down and we will be looking for ways to fill the center mid-week. Have you already created a plan to reach out to your schools...
Leading With The Heart
We have a saying we use often in our company. We remind ourselves of this belief when we work with people. It goes like this… "Get out of your head and into the hearts of the people you are training or coaching." I believe when you work with people in the arena of...
Are You a “Reservationist” or a “Salesperson?”
Someone must sell group events and birthday parties. What’s going on at your center? Are you content with picking up the phone when it rings and giving information with the hope that someone will give you a deposit and hold their party at your facility? Or are you...
Why On The Job Training Is Not A Solid Training Plan
I was walking tonight and noticed a group of 10-year-old boys practicing baseball. The level of focus that the coach managed with these boys struck me. He would run through the play, and then run through it again, and then again. There were runners on 1st and 2nd. The...
FEC Marketing Made Easy, Vol. 6
Welcome to the July marketing blog! We have officially finished half the year and, hopefully, we have hosted some wonderful promotions, events, and had good engagement on social media. Have you planned the second half of your year? If you haven’t, here's good news:...
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