TrainerTainment® Blog
Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership
Surprise Your Birthday Guest of Honor
The big surprise over my recent vacation was about great customer service and how it’s the little things we can do to change someone’s day.
Get Ready for Birthday Season
Oddly enough, the notion that everyone should celebrate their birthday is not very old. Middle-class Americans did not typically hold birthday parties until the 19th century. Birthday celebrations did not become widespread until the early 20th century. In fact, the...
10 Tips When Attending Bowl Expo or Tradeshow
This year, we are so excited that Tradeshows have gotten back to normal. But what happens when you attend a trade show? Do you feel overwhelmed? Do you have too many people to see or sessions to attend? Or do you love the experience? For the extrovert, this can be...
Importance of Preventative Maintenance for Arcades
Rob Zigmont is Vice President of Operations for Betson Enterprises, where he oversees the service team and company initiatives like Betson Technical University. Top Tips to Keep Your Games Running Smoothly One of the most important duties of a Technician is to...
Why Every Arcade Needs a Technician
Rob Zigmont is Vice President of Operations for Betson Enterprises, where he oversees the service team and company initiatives like Betson Technical University. Arcade games are a great money maker for any location, but it’s important to remember that they are...
2022 It’s Time to Think BIG!
Last week on ThinkTank Thursday, we discussed marketing and promos for the first quarter of 2022. If you missed it, click here to watch. In addition to all the great first quarter promos, here are some tips to help you start 2022 with a bang! It’s time to review and...
How to Create a Phenomenal Guest Experience During the Holiday Season
Laura Cañellas is the Marketing Manager at Party Center Software. She is passionate about creating content that equips business owners with the tools they need to succeed. Check out more of Laura’s article on the PCS Blog. The holiday season is the perfect time to wow...
3 Promotion Ideas for Your Arcade Card System
TrainerTainment® partnered with integrated cloud-based solutions provider Embed for Think Tank Thursdays, a thought-leadership webinar to help the entertainment industry bounce back from the pandemic. In this episode, Beth Standlee, Trainertainment CEO, and John Keys,...
Guest Service or Guest Obsession?
Service is paramount to the success of any business, particularly where humans are interacting with other humans. In the family entertainment business, many will argue that it’s critical.
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