TrainerTainment's Top Book Reads We are only two weeks into the new year, and I think I have purchased a dozen books to read in the next few months. Some of those books are the Jack Reacher series, but most of them are to help me become a better marketer, a better...
Great customer service is a big part of our industry. We know by providing great service, friends are more likely to recommend our centers and products to others. We have the opportunity to turn upset guests into raving fans, even when it means we may need to go...
Many of you know my friend Leisha Murr. She and her mom Debbie helped me in the early days with the dream of TrainerTainment. Leisha attended trade shows for the first three years the company was in business. I’m sure some of you talked with her at Bowl Expo. Often...