Updates and Live BIG

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Updates People ask us all the time when we are going to train locally in their area. Next Tuesday and Wednesday we are in our local market teaching about Great Guest Service. I can't think of a more powerful way to spend a day and a half. Those businesses that set...

Behind This Good Woman There Is A Great Guy

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Jerry would have a breakdown if he thought I was writing an article about him. Fortunately he doesn’t read the newsletter (he says he doesn’t have to because he has the real thing at home) so it will take him a few days to find out. Happy Birthday honey. He’ll be 56...

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