Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership

I had a terrific opportunity to attend a Vistage CEO retreat in November. At that event SAP interviewed many of the CEO’s that were in attendance. I made the cut and they were able to capture the spirit of who I believe we are and what we are trying to accomplish at TrainerTainment. Hope you enjoy.
Beth

Win or go home. You can’t win if you don’t play. If I can’t win I don’t want to play. All three of these messages are ones we’ve heard - or at least I’ve heard - over the years. Every time I hear one of these comments I picture Regina, the mean girl that lived down...

I met Lanny Bassham this month.  What an interesting character he is. Lanny is an Olympic gold medalist in rifle shooting.  I don’t know a thing about guns in the Olympics, and I knew very little about Lanny Bassham.  Susie Minshew, a close friend of mine tried to...

I’ve been running around like crazy the last several weeks, or maybe I should say the last 5 years. It’s unbelievable to think that I have been in business since 2005 and that 2011 is knocking on the door. Last week I had the chance to travel to San Diego. I belong to...

We’ve all had crazy guest service experiences in recent months. My personal guest service experience at the Las Vegas Strip hotel that we stayed at was not what I expected. I responded to a marketing campaign in March and booked my rooms at a very low rate. I...

I believe it is easy to make anything too complicated. Every day we have the opportunity to work with sales teams across the country and for me, selling should not be complicated. People in this country love to buy stuff. Why shouldn’t they buy yours? At a very...

What’s that saying? You get one time to make a first impression. Boy, isn’t that true? We have a new Mexican restaurant in my home town, Anéjo House of Tequila. My friend Mary and her husband tried it out on the weekend and loved it. Mexican food is my...

Here’s the up close and personal look at my encounter with Zig Ziglar last week. It was awesome! A friend of mine asked me on Tuesday if I still had my “Zig–On”… My answer was a quick yes – and I am committed to keeping...