TrainerTainment Blog

Tips & Best Practices for Family Entertainment Centers

Upgrade Your Staff

By Beth Standlee / November 3, 2010 / 0 Comments

We’ve all had crazy guest service experiences in recent months. My personal guest service experience at the Las Vegas Strip hotel that we stayed at was not what I expected. I responded to a marketing campaign in March and booked my rooms at a very low rate. I felt like I got a great deal,…

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The CQC of Selling

By Beth Standlee / October 27, 2010 / 0 Comments

I believe it is easy to make anything too complicated. Every day we have the opportunity to work with sales teams across the country and for me, selling should not be complicated. People in this country love to buy stuff. Why shouldn’t they buy yours? At a very fundamental level I think the best system…

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Great Service equals Great Sales – or not

By Beth Standlee / October 13, 2010 / 2 Comments

What’s that saying? You get one time to make a first impression. Boy, isn’t that true? We have a new Mexican restaurant in my home town, Anéjo House of Tequila. My friend Mary and her husband tried it out on the weekend and loved it. Mexican food is my favorite and when Mary mentioned this…

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A Brush with Greatness

By Beth Standlee / October 6, 2010 / 3 Comments

Here’s the up close and personal look at my encounter with Zig Ziglar last week. It was awesome! A friend of mine asked me on Tuesday if I still had my “Zig–On”… My answer was a quick yes – and I am committed to keeping it that way. September 27th, 2010 I met Zig Ziglar in person…

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I Can't Quit Smiling

By Beth Standlee / September 29, 2010 / 0 Comments

The last several days have been amazing. It’s been hard to know where to start with the newsletter this week, so I decided to confine it to last Thursday and Friday. You do need to be sure and watch for next week’s update, though, because I got to meet Zig Ziglar in person on Monday!…

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See You At Lunch!

By Beth Standlee / September 21, 2010 / 0 Comments

As I travel the country, it is amazing to see the differences in customer service. I really enjoy watching people who are so committed to their jobs that they can’t help but provide awesome sales and service. Last year, while working with a new client, JB, my VP of Operations, and I went to breakfast…

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Thank You Zig Ziglar

By Beth Standlee / September 15, 2010 / 5 Comments

We are very excited about all of our upcoming training events. We have a great line up of webinars that anyone can attend for free, scheduled through the end of the year. Please be sure and catch the schedule. Next week I’m participating in the Bowling Centers’ Association of Florida Annual Meeting, as well as…

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Are You Doing What You've Always Done?

By Beth Standlee / September 8, 2010 / 0 Comments

Then I don’t need to tell you. You’re going to get what you’ve always had if you keep doing it that way! I belong to a terrific leadership group, Vistage. In November, I’m attending a very cool conference, and I think one of the titles I saw for the meeting was “THE NEW NORMAL”. I…

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Be First

By Beth Standlee / September 1, 2010 / 4 Comments

To own The TrainerTainment Company Party Play Book! I am so excited to show you our brand new product that we are releasing next week. If you haven’t signed up for our next webinar, I hope you’ll Sign Up Today. One lucky attendee will win the first copy of this great new comprehensive tool. I’ll…

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Exciting Trainertainment Announcements

By Beth Standlee / August 25, 2010 / 2 Comments

I want to use the newsletter this week to make a couple of exciting announcements. At TrainerTainment®, we are committed to delivering training that helps the companies we serve get more money to the bottom line. One of the ways we do that is through free webinars. We produce those webinars live, and you can…

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