5 Simple Things to Do When Your Website is Attacked

by | Marketing, Operations

Your worst nightmare has come true. You drive into work, get settled in, and start preparing for your week. You pull up reports, check your website, and bam! you see you have been hacked. This scenario plays out every day thousands of times.
You start investigating why it’s hacked, what got hacked and discover it’s a script written to redirect your traffic to another site. Unfortunately, this is the case on the TrainerTainment site.

This is one of the biggest nightmares for small businesses. And so while our website is being worked on, I thought it would be appropriate to give you 5 tips to recover from such an attack.

  1. Notify your IT department or web manager immediately as well as your employees. Let them know you are hacked and have IT start the process of identifying the malware.
  2. Lockdown all your accounts and passwords. Anything that is linked to your network. This will prevent the attack on hacking other programs and social sites as well.
  3. Find out what got breached. Is it a simple redirect, or something more sinister?
  4. Take action: Clean your site, there are many good sites that will do this for you if you can’t do it yourself.
  5. Notify your customers. Let them know your site may be down for a few hours or days and avoid the site until you give it a green light. This will give you more opportunities to connect with them.

Hope you find these tips useful and we will keep you updated on our site as soon as it becomes available and there are no threats.

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