TrainerTainment® Blog

Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership

If Mama Ain’t Happy – Nobody’s Happy!

You know we do a lot of training regarding birthday parties. We can survey and participate in many programs with different facilities nationwide. If you are a TrainerTainment fan (to become a fan on Facebook, CLICK HERE), you know that our sales battle cry is “Find...

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Selling Happens Everywhere

Those of you that know me understand how much I love Las Vegas. Those that know me well believe I should start a 12 step program when it comes to my love of video poker! We all have our vices. However, last week during Fun Expo I had the great fortune to meet up with...

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It Might Sound Hokey, but . . .

I saw this sign in a restaurant the other day. It cracked me up and got me to thinking. You may call me hokey with this week’s newsletter but I had the coolest customer service experience this weekend with (if you can believe it) the PHONE Company. I try to...

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You Gotta See It . . .

BELIEVE IT! We have the opportunity to see so many entertainment facilities across this great country and even around the world once in a while. This week, besides being part of the greatest snowstorm in the history of the Northeast, I got to work with an amazing team...

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Cold Call Blunders

Cold calling can be one of the most difficult things when it comes to sales. I think that I’m a “Rock Star” sales woman, but honestly, if I had to spend the entire day cold calling, it might not be as easy to love what I do. In a way, it’s like...

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A Sales Campaign That Works

Communicating the stuff rattling around in my head is so much fun. It’s even MORE fun when someone uses that information and successfully implements a program (more on that at the end of the article). We have a great customer story to share with you this week. I know...

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Best Promotion of the Year

As I travel the country, I see lots of terrific promotions. I try to pay attention because it is difficult to create that irresistible promo that guarantees people will flood your front door. Last year, the BEST promotion I saw came at the end of the year, and I can’t...

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