TrainerTainment Blog

Tips & Best Practices for Family Entertainment Centers

Selling Happens Everywhere

By Beth Standlee / March 17, 2010 / 2 Comments

Those of you that know me understand how much I love Las Vegas. Those that know me well believe I should start a 12 step program when it comes to my love of video poker! We all have our vices. However, last week during Fun Expo I had the great fortune to meet up with…

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It Might Sound Hokey, but . . .

By Beth Standlee / February 24, 2010 / 3 Comments

I saw this sign in a restaurant the other day. It cracked me up and got me to thinking. You may call me hokey with this week’s newsletter but I had the coolest customer service experience this weekend with (if you can believe it) the PHONE Company. I try to NEVER call the phone company.…

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Selling Happens When . . .

By Beth Standlee / February 16, 2010 / 0 Comments

Someone wants to buy something. A want or need requires fulfillment. An emotional connection is made between the buyer and the seller. A great salesperson is someone who is committed to helping others. That person is not interested in pitching their product because they want to sell you something. They are interested in finding out…

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You Gotta See It . . .

By Beth Standlee / February 9, 2010 / 0 Comments

BELIEVE IT! We have the opportunity to see so many entertainment facilities across this great country and even around the world once in a while. This week, in addition to being part of the greatest snow storm in the history of the Northeast, I got to work with an amazing team at a place called…

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Cold Call Blunders

By Beth Standlee / February 2, 2010 / 2 Comments

Cold calling can be one of the most difficult things when it comes to sales. I think that I’m a “Rock Star” sales woman, but honestly, if I had to spend the entire day cold calling, it might not be as easy to love what I do. In a way, it’s like gambling for me.…

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A Sales Campaign That Works

By Beth Standlee / January 27, 2010 / 5 Comments

It is so much fun to communicate the stuff that rattles around in my head. It’s even MORE fun when someone uses that information and has success when they implement a program (more on that at the end of the article). We have a great customer story to share with you this week. I know…

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We are in the PEOPLE Business – Are You?

By Beth Standlee / January 19, 2010 / 0 Comments

We are working on a terrific new project for one of our customers to help all of their frontline team members understand that they are salespeople. Selling can be such a hard concept for the front line to follow. In the opening documentation of this newly developed piece, Pam Weatherford, our curriculum developer, grabbed a…

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Best Promotion of the Year

By Beth Standlee / January 6, 2010 / 0 Comments

As I travel the country, I see lots of terrific promotions. I try to pay attention because I think it is difficult to come up with that irresistible promo that guarantees people will flood your front door. Last year, the BEST promotion I saw came at the end of the year, and I can’t wait…

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Sell More Than Ever In 2010

By Beth Standlee / December 22, 2009 / 2 Comments

I recently exchanged a “linked–In” message (yes, I am on linked–in, facebook, and twitter) with an old friend and we laughed about the decade mark of the new–year. Wasn’t it just yesterday that we were worried about Y2K! I love this time of year. There’s a spirit of giving and a reflective sense of turning…

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Where Did 2009 Go?

By Beth Standlee / December 17, 2009 / 3 Comments

As the year draws to an end and the hustle of the holiday is upon us, I could not let the week go by without our weekly newsletter. I’ve missed my own deadline, so I’ll beg forgiveness up front for bad grammar and/or misspelling. Time goes so fast. Wasn’t it just yesterday that Y2K was…

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