TrainerTainment Blog

Tips & Best Practices for Family Entertainment Centers

TrainerTainment-What We Do

By Beth Standlee / January 3, 2011 / 0 Comments

I had a terrific opportunity to attend a Vistage CEO retreat in November. At that event SAP interviewed many of the CEO’s that were in attendance. I made the cut and they were able to capture the spirit of who I believe we are and what we are trying to accomplish at TrainerTainment. Hope you enjoy.
Beth

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Win or Go Home

By Beth Standlee / December 29, 2010 / 0 Comments

Win or go home. You can’t win if you don’t play. If I can’t win I don’t want to play. All three of these messages are ones we’ve heard – or at least I’ve heard – over the years. Every time I hear one of these comments I picture Regina, the mean girl that lived…

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Second Place is the First Loser

By Beth Standlee / December 16, 2010 / 0 Comments

I met Lanny Bassham this month.  What an interesting character he is. Lanny is an Olympic gold medalist in rifle shooting.  I don’t know a thing about guns in the Olympics, and I knew very little about Lanny Bassham.  Susie Minshew, a close friend of mine tried to introduce him or at least his books…

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My Cup Runneth Over

By Beth Standlee / November 10, 2010 / 0 Comments

I’ve been running around like crazy the last several weeks, or maybe I should say the last 5 years. It’s unbelievable to think that I have been in business since 2005 and that 2011 is knocking on the door. Last week I had the chance to travel to San Diego. I belong to a CEO…

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Upgrade Your Staff

By Beth Standlee / November 3, 2010 / 0 Comments

We’ve all had crazy guest service experiences in recent months. My personal guest service experience at the Las Vegas Strip hotel that we stayed at was not what I expected. I responded to a marketing campaign in March and booked my rooms at a very low rate. I felt like I got a great deal,…

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The CQC of Selling

By Beth Standlee / October 27, 2010 / 0 Comments

I believe it is easy to make anything too complicated. Every day we have the opportunity to work with sales teams across the country and for me, selling should not be complicated. People in this country love to buy stuff. Why shouldn’t they buy yours? At a very fundamental level I think the best system…

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Great Service equals Great Sales – or not

By Beth Standlee / October 13, 2010 / 2 Comments

What’s that saying? You get one time to make a first impression. Boy, isn’t that true? We have a new Mexican restaurant in my home town, Anéjo House of Tequila. My friend Mary and her husband tried it out on the weekend and loved it. Mexican food is my favorite and when Mary mentioned this…

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A Brush with Greatness

By Beth Standlee / October 6, 2010 / 3 Comments

Here’s the up close and personal look at my encounter with Zig Ziglar last week. It was awesome! A friend of mine asked me on Tuesday if I still had my “Zig–On”… My answer was a quick yes – and I am committed to keeping it that way. September 27th, 2010 I met Zig Ziglar in person…

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I Can't Quit Smiling

By Beth Standlee / September 29, 2010 / 0 Comments

The last several days have been amazing. It’s been hard to know where to start with the newsletter this week, so I decided to confine it to last Thursday and Friday. You do need to be sure and watch for next week’s update, though, because I got to meet Zig Ziglar in person on Monday!…

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See You At Lunch!

By Beth Standlee / September 21, 2010 / 0 Comments

As I travel the country, it is amazing to see the differences in customer service. I really enjoy watching people who are so committed to their jobs that they can’t help but provide awesome sales and service. Last year, while working with a new client, JB, my VP of Operations, and I went to breakfast…

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