Tips, Coaching, and Training – Onsite, Online, and Ongoing to Improve Sales, Service, and Leadership

Two years after being in Jakarta, I still don’t understand how cell phones work here. I typically spend about four hours a day in a taxi so, needless to say, I use a lot of data! When we first moved here, our plan was to just put pulsa (money) on our account and then...

I’m Dizzy; this may not be a surprise to those that are closest to me. Seriously I am experiencing some type of vertigo. It’s been going on for about four days now. When I close my eyes the room spins. When I stand up, I stumble. It’s worse when I lay down on my right...

Who's ready for summer? It's just a few weeks away and we have your tip for hot selling points. Don't miss this week's Tuesday Tip and learn how to leverage your indoor facility for groups and birthday parties.

I had an exciting time at the RSA convention this week.  I’ve not had the opportunity to train at that convention in several years. I’m always so inspired by the passion this group has for the skating industry. It’s always fun to get together with like-minded folks...

Selling is hard. Okay, maybe not hard, but it is difficult, especially if you are missing certain steps in the selling process. I know many of you probably think that since I worked for TrainerTainment and ran a million dollar a year party program that I am a sales...