Marlies is an amazing TrainerTainment team member. Her ability to keep us organized and take the lead on project and process development is second to none. In addition to her administrative powers, Marlies leads our management and leadership hiring initiatives. In...
I hope you enjoy Mary’s enthusiasm as she shares her extraordinary guest service experience in this week’s blog. We all encounter service providers and each team member is a terrific brand ambassador…. or not! For those of us who travel a lot, every little...
I love Texas! Really what I mean by that is I love my hometown of Houston. I was born and raised here and tell people all the time I live in the greatest city in the world! If you have turned on a TV in the past week, you have seen the devastation that hit the Gulf...
