Posts by Mary Southwick

Can it really be this simple?

Recently, I had a girls night out with high school friends I had not seen in a long time. The evening included drinks and dinner in a small south Texas town where Deb, our server, was the star of the show. She was amazing. Since it had been a while since my friends and I…

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Tips for Great Guest Service

A few weeks ago my mom and I went to dinner at the Cracker Barrel in Kerrville, TX. I asked if we could be seated in Stephen’s section. We had had Stephen before and he was phenomenal. He even has four stars on his apron to show it! Stephen wasn’t there and we were seated…

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