Webinars

Growing your business is a real challenge these days. We are providing solutions to help you grow in incredible ways. Learn valuable skills that you can start applying right away. Join us for free training sessions from our staff to yours with our webinar series. We’ll tackle relevant issues you encounter frequently at your family entertainment center. From creating strong core values to turning birthday party guests into repeat customers, our FEC experts are here for your team.

2025 Webinar Schedule

February 20, 2025, at 1:00 PM CST

Mastering Sales Leadership: Time, Team, and Goals

Sales Leadership Webinar by Sonya Terry

Sonya Terry Join us for a deep dive into the strategies that drive long-term sales success. We’ll explore critical elements like time management, effective team leadership, and goal-setting to ensure sustained performance. Discover how TrainerTainment®’s proven resources, coaching programs, and sales structure can support you and your team to stay motivated, meet targets, and exceed expectations. Whether you’re looking to fine-tune your management skills or drive growth, this session will give you the tools to lead confidently and successfully.

March 13, 2025, at 1:00 PM CST

Building Loyalty Through Excellence

Customer Service Webinar by Candi Kelley

In the fiercely competitive Family Entertainment and Attractions industry, exceptional guest service is more than just a nicety—it’s a crucial differentiator that can set your business apart and drive long-term success. Join us for an insightful webinar where we will explore the top reasons to elevate your guest service and provide actionable strategies that can turn your first-time visitors into loyal advocates.

May 15, 2025, at 1:00 PM CST

Microlearning for Maximum Impact: Daily Training For Your Team

Genevieve-Sullivan Looking to supercharge your team’s productivity and engagement in your family entertainment center? Join us for a dynamic 60-minute webinar on the power of microlearning! Discover how bite-sized, focused learning can drive results, enhance skills, and keep your team motivated without overwhelming their busy schedules.

Jun 19, 2025, at 1:00 PM CST

Level Up Your Leadership: Resources to Reshape Your Team

Genevieve-Sullivan Ready to level up your team? When we design training and onboarding plans, we often cover the basics—dress code, time off policies, equipment training—but what about teaching leadership? That’s where the magic happens! In this dynamic webinar, we’ll dive into the top 5 must-have resources that will transform your staff from workers into the leaders of tomorrow. Get ready for a fun and engaging session that will change the way you think about staff development!

Aug 21, 2025, at 1:00 PM CST

Unblocking Your Business Potential: A Guide to Transformative Business Coaching

Denise Killian Unlock your business’s potential with our transformative coaching webinar. We’ll explore common challenges like leadership struggles and market competition, and show how coaching improves team dynamics, productivity, and performance. You’ll learn about the coaching process, from goal setting to actionable solutions, ensuring lasting change. Join us for valuable insights to help you take your business to the next level.

Sep 18, 2025, at 1:00 PM CST

Birthday Club Hacks: Low-Cost Ideas with High Impact!

Vivian Conterio Building a Birthday Club doesn’t have to break the bank. In this webinar, you’ll
discover creative, budget-friendly ways to launch and grow a Birthday Club that families
love. From free incentives to simple marketing strategies, we’ll show you how to make
birthdays a big deal at your FEC—without a big investment.

Oct 16, 2025, at 1:00 PM CST

Strategic Planning with Beth Standlee: It’s hard to get there if you don’t know where you’re going

Successful, sane, and strategic growth doesn’t just happen by chance—it takes a well-coordinated effort. When each team member knows exactly how they fit into the big picture, they feel like they’re an essential part of the journey. Join Scaling Up Certified Coach, Beth Standlee, for a fast-paced, no-nonsense webinar. You’ll craft your 3-5 year plan, set next year’s priorities, and break them down into actionable 90-day goals. It’s a bold promise, but this session could be the game-changer your business needs.

Dec 18, 2025, at 1:00 PM CST

2025 Reflections and Planning

Are you taking the time to celebrate your achievements? If not, it’s time to start! Join us for an engaging session where we’ll explore how to recognize and celebrate your successes, no matter how big or small. We’ll also dive into strategies for setting exciting goals that will propel you towards your future ambitions. Sign up today and let’s make the most of today’s successes while paving the way for tomorrow’s achievements!

If you are interested in viewing webinars that were aired previously, they are included with the Xpress Training membership. Signup for a 7-day FREE trial.