Last updated
Thank you for choosing to be part of
our community at
When you
This privacy notice applies to all
information collected through our Services (which, as described above, includes
our
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH
ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR
INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION
SAFE?
7. DO WE COLLECT INFORMATION FROM
MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
1. WHAT
INFORMATION DO WE
COLLECT?
Personal information you
disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you
voluntarily provide to us when you
The personal information that we collect depends on the context
of your interactions with us and the
Personal
Information Provided by You. We collect
Payment
Data. We may collect data necessary to
process your payment if you make purchases, such as your payment instrument
number (such as a credit card number), and the security code associated with
your payment instrument. All payment data is stored by
Information automatically
collected
- Log
and Usage Data. Log and usage data is service-related, diagnostic
usage and performance information our servers automatically collect when you
access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device Data. We collect device data
such as information about your computer, phone, tablet or other device you use
to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.
- Location Data.
We collect information data such as information about your device's location,
which can be either precise or imprecise. How much information we collect
depends on the type of settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Locations settings on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from
other
sources
In
Short: We may collect limited data from
public databases, marketing partners,
In
order to enhance our ability to provide relevant marketing, offers and services
to you and update our records, we may obtain information about you from other
sources, such as public databases, joint marketing partners, affiliate
programs, data providers,
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal
information collected via our
We use the information we collect or
receive:
- To facilitate account creation and
logon process. If you choose to link your
account with us to a third-party account (such as your Google or Facebook
account), we use the information you allowed us to collect from those third
parties to facilitate account creation and logon process for the performance of
the contract.
- To post
testimonials. We
post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at CSO@Trainertainment.net and be sure to include your name, testimonial location, and contact information. - Request
feedback. We may use your information to
request feedback and to contact you about your use of our
Website . - To enable user-to-user communications. We may use your information in
order to enable user-to-user communications with each user's
consent.
- To manage user accounts.
We may use your information for the purposes of managing our account and
keeping it in working
order.
- To send administrative information
to you. We may use your personal information
to send you product, service and new feature information and/or information
about changes to our terms, conditions, and
policies.
- To protect our
Services. We may use your information as
part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention). - To enforce our terms, conditions and
policies for business purposes, to comply with legal and regulatory
requirements or in connection with our contract.
- To respond to legal requests and
prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to
respond.
- Fulfill and manage your
orders. We
may use your information to fulfill and manage your orders, payments, returns,
and exchanges made through the
Website . - Administer
prize draws and competitions. We may use your information to
administer prize draws and competitions when you elect to participate in our
competitions.
- To deliver and facilitate
delivery of services to the user. We may use your information to
provide you with the requested
service.
- To
respond to user inquiries/offer support to users. We may use
your information to respond to your inquiries and solve any potential issues
you might have with the use of our Services.
- To send you marketing and
promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing preferences.
For example, when expressing an interest in obtaining information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below). - Deliver targeted advertising to
you. We may use your information to
develop and display personalized content and advertising (and work with third
parties who do so) tailored to your interests and/or location and to measure
its effectiveness.
- For
other business purposes. We may use your information
for other business purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to evaluate and
improve our
Website , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Consent: We may
process your data if you have given us specific consent to use your personal
information in a specific purpose.
- Legitimate
Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
- Performance of a
Contract: Where we have entered into a contract with you,
we may process your personal information to fulfill the terms of our
contract.
- Legal
Obligations: We may disclose your information where we are
legally required to do so in order to comply with applicable law, governmental
requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement
requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business
Partners. We may share your information
with our business partners to offer you certain products, services or
promotions.
- Other Users. When you share personal
information
(for example, by posting comments, contributions or other content to the Website ) or otherwise interact with public areas of the Website , such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website , and view your profile.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We
may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie
Notice
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal
information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting or other legal requirements). No purpose in this
notice will require us keeping your personal information for longer than
When we have no ongoing legitimate
business need to process your personal information, we will either delete or
anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further
processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We
have implemented appropriate technical and organizational security measures
designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security, and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data
from or market to children under 18 years of age. By using the
8. WHAT ARE YOUR PRIVACY RIGHTS?
In
Short:
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments
about your privacy rights, you may email us at
If you would at any time like to
review or change the information in your account or terminate your account, you
can:
■
Upon your request to terminate your
account, we will deactivate or delete your account and information from our
active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce
our Terms of Use and/or comply with applicable legal
requirements.
Cookies and similar
technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our
Opting
out of email marketing: You can unsubscribe from our
marketing email list at any time by clicking on the unsubscribe link in the
emails that we send or by contacting us using the details provided below. You
will then be removed from the marketing email list – however, we may still
communicate with you, for example to send you service-related emails that are
necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes. To otherwise opt-out, you
may:
■
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If
you are under 18 years of age, reside in California, and have a registered
account with
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
Category | Examples | Collected |
A. Identifiers | Contact
details, such as real name, alias, postal address, telephone or mobile contact
number, unique personal identifier, online identifier, Internet Protocol
address, email address and account name | |
B. Personal information categories listed in the California Customer Records statute | Name,
contact information, education, employment, employment history and financial
information | YES |
C. Protected classification characteristics under California or federal law | Gender and date of
birth | |
D. Commercial information | Transaction
information, purchase history, financial details and payment
information | |
E. Biometric information | Fingerprints and voiceprints | |
F. Internet or other similar network activity | Browsing
history, search history, online behavior, interest data, and interactions with
our and other websites, applications, systems and
advertisements | |
G. Geolocation data | Device location | |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call
recordings created in connection with our business activities | |
I. Professional or employment-related information | Business
contact details in order to provide you our services at a business level, job
title as well as work history and professional qualifications if you apply for
a job with us | |
J. Education Information | Student
records and directory information | |
K. Inferences drawn from other personal information | Inferences
drawn from any of the collected personal information listed above to create a
profile or summary about, for example, an individual’s preferences and
characteristics |
We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by phone or mail in the context of:
- Receiving
help through our customer support
channels
- Participation
in customer surveys or contests;
and
- Facilitation in the delivery of our Services and to respond to your inquiries
How
do we use and share your personal information?
whether we collect and use your personal information;
the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
whether we sell your personal information to third parties;
the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
the business or commercial purpose for collecting or selling personal information.
you may object to the processing of your personal data
you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
- you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments
about this notice, you may
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?