Getting to Know TrainerTainment’s Phil Showler

by | Feb 22, 2017 | team

Over the past few years, the TrainerTainment team has grown leaps and bounds! Once a month we will get to know a TrainerTainment team member. First up is Phil Showler, Vice President of Sales. Phil joined the TrainerTainment team in June of 2016 and brought tons of industry experience. Phil has been an incredible asset to our team this past year, and we know he will be in the years to come! So without further ado, meet Phil Showler.

 

What do you enjoy most about working with our clients?

  • Knowing that our services can authentically help them grow their people, challenge themselves, and do so in a very personal way; truly being a coach.

How long have you been in the FEC industry and in what roles?

  • I have been in the FEC industry for 21 years, mostly involved in sales of capital equipment, then sales management, then being an advocate for education serving on ed committees and speaking at national shows and regional events.

What is the most significant thing you have learned working in the FEC industry?

  • Strip away all of the games, attractions, food, and what you have left are people! The “people business” is what I love about this and it’s what is behind the organizational structures and the reason they exist. It’s all about the people and people searching for stress relief and fellowship. It’s kinda like church!

Which of our core values resonate with you the most?

  • Being in service to one another is a passion for me. I love making someone’s day better than they thought it would be, whether through personal life coaching or a timely joke. I know if I can do that, it helps make whatever seems so overwhelming seem less overwhelming, even achievable. I’ve always tried to stick to the tried and true principle of doing unto others as I would like them to do unto me.

If you could take only three items with you to a deserted island, what would they be?

  • My Bible, picture album of my family, and WATER!

If you could have one superpower, what would it be and how would you use it?

  • I would want an anti-sadness touch! Many people I encounter through my work and ministry deep down are sad, anxious, offended, angry, depressed, and we all cover it up well. Can you imagine if I were able to just walk down 42nd Ave of NYC and literally just touch thousands on the shoulder as I strolled by and BOOM, they’d be free of all of it? Maybe it’s not an anti-sadness touch, but more of a JOY touch!

Your “Give a Darn” Meter

by | Feb 2, 2017 | Management

Ever lose your “Give a Darn”? Wonder where to find your staff’s, your husband’s, or your waiter’s “Give a Darn”?

I tell you, this might be the most significant “aha” of the month for me. There’s a great quote that goes like this: “People don’t care how much you know until they know how much you care.”

Give a Darn

I think that quote speaks to “Giving a darn.”  We’ve all walked up to a counter or looked for a service person only to be given that snarky ‘I’ll get to you when I can’ attitude. Or worse, you get the feeling you’re bothering them. Those folks don’t give a darn! I often wonder why people who are miserable at their job keep working at that job. I guess it’s not that easy except that if you give a darn, I’ve found that misery usually takes a back seat to the job at hand.

Listen, I think caring about what you do and how you serve others creates a way to enjoy your job, your family, your friends, and your life. I guess that sounds pretty grandiose but honestly if you can’t care if you can’t find a way to “give a darn,” why bother? Do something else!

Can it be that simple? I think so. Here are two really easy examples. If the redemption counter employee’s “give a darn” is high, then the counter is always stocked. There’s never any concern that things will look bare. If the folks who work in the sales office genuinely operate in a high “give a darn” zone, then they automatically pick up the phone and say, “Thank you for calling. This is Beth. How may I serve you?” AND they mean it! It’s easy. It’s natural. It’s fun.

When Things Matter

When things matter, and you really care about why, what, and how you do what you do, it’s easy to enjoy your work, your family, your friends, and your life!

Make it a great week and hey, think about how to get your “give a darn” in the red zone!

Get your Give a Darn Meter in the Red Zone!

 

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