What do I do if I can’t get a customer to say yes?
Ask them why they are saying, "No." One way to find out if a customer is simply not sold and needs more information is. . . MORE

What is the difference between Sales and Marketing?
Marketing is the research and the money that is spent in order to provide the tools that can facilitate the sale. Advertising, billboards, flyers, brochures, direct mail, etc. are …MORE

How do I keep a good attitude when everyone is telling me, "No"?
It is important to ignore the no. It has been said that, the more no’s you get the closer you are getting to a yes. I’ve always hated that saying because . . .MORE

How do I get to the decision maker when the gatekeeper won’t let me in the front door?
This one can be tricky. Most of the time, there are several people who influence the buying decision. The gatekeeper, . . . MORE

What is your refund/return policy?
Products purchased that are downloadable are NOT refundable. Products purchased that are not downloadable (CD, DVD, Diskette, or Hard Printed Versions) may be returned, . . . MORE