I want to thank you for a great year of training for the Andy B's Tulsa sales team. After completing one year in the training program, Andy B's increased birthday revenue by 30% YOY and group revenue by 13% YOY. It has been a pleasure working with you and the Trainertainment team.
I just completed my first 6 outbound calls to past groups using my "Past Group SQF" and it was a very fun and rewarding experience! Everyone was so happy to talk to me, in fact one person even shared how excited they were to see "laserdome" on the caller id! In two of the calls I met people who were very helpful in finding the right person for me to speak with. In one call, I had to do a little more research to find a new phone number, but I found it, and called!
This feels a little bit like the first time we used a checklist at the front counter. Like, "wow, how did we ever do business without this?" It also feels like "Wow, this is going to make things so much easier and better!" In the last 2 days I have really enjoyed sharing call stories with all of the managers and hearing yours.
I also realize that soon, most calls that come in where people are asking for "Karl" will be past groups returning my call. Please be ready to connect and qualify with anyone who asks for me, because chances are they are now ready to make a reservation!
The best way to increase your family entertainment sales is through exposure to potential new customers. Our training programs will teach your employees how to make the most out of parties and group events at your bowling alley, roller rink, trampoline park, or any family entertainment center!
Most customer’s first visit to your business will be from a party or group event they have been invited to through a friend. With TrainerTainment’s monthly sales coaching program, we will provide your team with the proper tools needed to book more parties and groups, which will increase your returning customers and drive more sales than you’ve ever had. You will be amazed at how much potential revenue you could be leaving on the table.